If you have forgotten your password, from the home page click on “Reset your password” password link in blue and follow the instructions

Have you checked your junk mail folder? If you see us in your junk mail right click to never block sender or to add us to your safe list so you never miss another email from us.

On July 21st 2020 we updated the security access on the closer to Zero website to ensure all resources can only be accessed by verified registrations. To access all events, please follow these simple steps for the first time using our new security system. Ensure you are using Chrome as your browser

1. Click the home button at the top right corner of the screen
2. Click “Login”
3. Click “Reset your password” and follow the instructions

You will receive a security code via email that you will need to reset your password

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Your login details include: the email address that you registered to access the Closer to Zero education series and a password that you have chosen. If you have forgotten your password click on the Reset password link in blue

Please select the circular blue "Download Resources" icon, here you will be able to access the resource library. These icons are located under each specific webinar description and above the media player.

Navigate to PODCAST or WEBINAR section of our Closer-to Zero website, when the event is released you will see a “WATCH NOW” or “LISTEN NOW”  button that you can click to view or listen on demand.

You will have an error free experience using the Google Chrome browser. Please download the browser here

Following the instructions to download the browser, and then use the same email address you supplied, to watch the webinar.

No, for your convenience when registering to our CLOSER TO ZERO webpage you have unlimited access to all our upcoming webinars and podcasts. You will be sent reminders every Monday for the education events scheduled for that week. 

Yes, all webinars and podcasts will be available for on-demand viewing and listening. You can decide when you want to watch and listen, the choice is entirely up to you!

At the end of the webinar, please select the “Provide Feedback” icon as pictured above. This will direct you to our short post-webinar survey. Once completed an automatic email will be sent to your registered email with your certificate enclosed. On behalf of the Smith & Nephew Medical Education Team we thank you for your feedback, it’s important to us so we can keep improving our content.

No, there is no registration or access fee required. All webinar and podcast content is free of charge.

Automatic reminder emails will be sent to all our subscribers every Monday to ensure you are kept up to date with all new Content each week. You may choose to opt out of our reminders at any time, by emailing ProfEd.ANZ@smith-nephew.com