Jackie has been involved with caring for burn patients for over 20 years.  Her interest in burn care was cemented as a newly qualified nurse and she has held a number of roles within different burn centres ranging from inpatient care, including intensive care patients, and outpatient care.  She is currently a Clinical Nurse Specialist at The National Burn Centre, Middlemore Hospital, in Auckland.

She has completed a Bachelor of Medical Science in Acute and Critical Care Practice and has a Masters in Burn Care.

She works collaboratively across other services within the New Zealand National Burn Service to develop best practice guidelines to improve patient care.  She has also presented some of this work at national and international conferences.